📄️ Settings Overview
Access all your Orki settings by clicking Settings in the sidebar. Settings are organized into several pages based on what you're configuring.
📄️ General Info
Manage your personal profile, notification preferences, and account actions.
📄️ Company Info
Manage your organization's details and branding.
📄️ Personal Data Masking
Replace customer details with placeholders before the AI sees them — reversible, per-type, and visible only to the staff you choose.
📄️ Chat Settings
Configure automatic chat management features like auto-snooze and auto-resolve.
📄️ Team Management
Manage team members, assign roles, create teams, and invite new users.
📄️ Security
Manage your account security settings.
📄️ Billing
View your current subscription plan and monitor your usage across different features.
📄️ API Tokens
API tokens provide programmatic API access to Orki. They let external systems interact with your tenant without requiring a human user — perfect for integrations, automations, and custom workflows.
📄️ Webhooks
Webhooks are real-time HTTP notifications sent to your server when events happen in Orki. Instead of polling for changes, your system receives instant updates whenever a message arrives, a chat status changes, or other events occur.
📄️ System Events
Fire business events from your own systems (payment received, order shipped) at a customer's chat and let your AI agent react — silently, with a reply, or with a template.